Voice Banking in Nigeria — Transact by Speaking
Say what you want to do. Confirm it. Done.
Menus and forms are not everyone's strength, and for some customers they are a real barrier. The voice assistant lets you simply say what you want to do.
Ask for your balance, tell it to buy airtime, pay a bill or send money, and it walks the transaction with you out loud — then shows the details for you to confirm before anything moves.
The assistant speaks English, Yoruba, Hausa and Igbo, so it can be used in the language the customer actually thinks in.
What you can do by voice
Buy airtime and data
Say the network and the amount, and the assistant handles the rest.
Pay bills
Pay supported bills spoken aloud — electricity, TV, internet and more.
Send money
Start supported transfers by voice, with the details read back for confirmation.
Check your balance
Ask for your balance and hear it, without navigating a menu.
Four languages
English, Yoruba, Hausa and Igbo, so the assistant can be used in your own language.
Confirm before it moves
The transaction details are read back and shown, and you approve before money leaves.
How it works
- 1Open the voice assistant in the app and allow microphone access.
- 2Say what you want to do — buy airtime, pay a bill, send money, or check your balance.
- 3Answer the assistant's questions about the amount and the target.
- 4Listen to the details read back and see them on screen.
- 5Approve the transaction to complete it.
Why use InspireMe Pay for this
Available across Nigeria
Voice banking is used across Nigeria — in Lagos, Kano, Ibadan, Sokoto, Enugu and Port Harcourt — including by customers who are more comfortable speaking Yoruba, Hausa or Igbo than filling in forms.
More ways to use your wallet
Pay bills online →
Electricity tokens, TV, internet, airtime and data from one wallet.
Airtime to cash →
Convert MTN, Airtel, Glo and 9mobile airtime into spendable funds.
QR payments →
Scan and pay as a customer, or collect payments as a merchant.
Send money →
Bank transfers, wallet-to-wallet payments and a virtual account to receive on.
Virtual & physical cards →
Naira and Dollar virtual cards, plus physical debit cards you can carry.
International accounts →
USD, EUR and GBP accounts, plus cross-border payments for Nigeria.
Savings →
Fixed savings plans that earn interest, with auto-save from your balance.
Investments →
Investment plans, portfolio tracking and IPO subscriptions.
Loans →
Short-term loans from your wallet, subject to eligibility.
WhatsApp banking →
Send money, buy airtime and pay bills by chatting on WhatsApp.
USSD banking →
Check balance, send money and pay bills without internet.
Airtime & data →
Instant recharge and data bundles on all four major networks.
Live metering →
Buy prepaid tokens and monitor your meter balance live.
Flight booking →
Search and book local and international flights from your wallet.
Event tickets →
Buy tickets for concerts, shows and events, paid from your wallet.
Merchant payments →
QR collections, inventory, sales reports and staff access for SMEs.
Languages →
Use the wallet in English, Yoruba, Hausa or Igbo.
See everything →
All InspireMe Pay services, channels and security features.
Frequently asked questions
How does the voice assistant work?
You open the assistant in the app and say what you want to do, such as buying airtime or paying a bill. The assistant asks for the details it needs, reads the transaction back to you, and the payment is only completed once you approve it.
Which languages can I use?
The voice assistant supports English, Yoruba, Hausa and Igbo. You can switch the app language and use the assistant in the language you are most comfortable with.
Do I still approve payments with my PIN?
Yes. The assistant gathers the details and confirms them with you, but the transaction itself is authorised the same way as any other payment, so your security steps are not skipped.
Who is voice banking for?
It is for anyone who wants to transact faster or more easily — customers who prefer speaking to typing, users who are more comfortable in a Nigerian language, and people who find navigating menus on a small screen difficult.
What can I do by voice today?
You can buy airtime and data, pay supported bills, start supported transfers, check your balance and ask about your account. The services available by voice are listed in the assistant when you open it.
Start with your wallet
Create a free InspireMe Pay account, fund your wallet, and use it from the app, WhatsApp, USSD or by voice.